Interpreting Stakeholder Needs: Managing and Engaging Stakeholders

Interpreting Stakeholder Needs: Managing and Engaging Stakeholders

• discover the key concepts covered in this course
• recognize the importance of stakeholders in a project
• describe the key processes involved in managing stakeholders for project success
• compare internal and external stakeholders of a project
• recognize how different stakeholders can exert different influences on the project
• describe the different types of stakeholder needs
• describe key techniques used for collecting stakeholder requirements
• recognize the technique of asking probing questions to get clarity on stakeholder requirements
• describe the commonly used tools to document requirements
• describe the commonly used tools to effectively communicate with stakeholders
• recognize the ways to effectively handle difficult stakeholders
• identify common mistakes to avoid when engaging stakeholders
• summarize the key concepts covered in this course

Effective stakeholder engagement techniques helps to ensure succesful projects. Discover how important stakeholders are in a project, the processes involved in managing stakeholders and how projects can have different types of stakeholders including internal and external. Discover how to idenfify stakeholder needs and learn about common tools used to document requirements and effectively communicate with stakeholders.